LAHORE: The Punjab government has launched Pakistan’s first virtual women police station, a groundbreaking initiative to make it easier for women to report harassment and seek protection. The facility, based in Lahore, allows women to register complaints online through multiple accessible channels, eliminating the need for physical visits to police stations.
Women in Pakistan often face harassment in public and private spaces, prompting the government to introduce several safety measures. The virtual police station is the latest effort, offering a secure and confidential platform for victims to report incidents. The simplest option is the emergency helpline 15, where callers can directly speak to operators. Additionally, complaints can be filed through the live chat feature of the official Safety App or via the Safe Cities web portal. Victims also have the option to communicate with officials through live video calls, enabling real-time reporting and support.
According to officials, the virtual station aims to reduce barriers for women who may fear stigma or retaliation when visiting traditional police stations. The platform ensures anonymity and provides immediate assistance. The Punjab Safe Cities Authority, which operates the system, has trained female officers to handle complaints sensitively.
This initiative aligns with global trends in leveraging technology to combat gender-based violence. Similar models exist in countries like India and the United Kingdom, where virtual reporting has increased accessibility. Experts note that such systems can encourage more women to come forward, as they offer privacy and convenience.
The launch comes amid rising awareness of women’s safety issues in Pakistan. In recent years, the government has also introduced women-only transport and workplace harassment laws. However, implementation remains a challenge, and the virtual police station is seen as a step toward bridging the gap between policy and practice.
To register a complaint, women can call 15, use the Safety App, or visit the Safe Cities web portal. The process is designed to be user-friendly, with step-by-step guidance available in Urdu and English. Officials urge women to report any incidents without hesitation, assuring strict action against perpetrators.
For more on women’s rights in Pakistan, see Wikipedia or BBC News.
Source: ARY News